INTERCULTURAL TRAINING & DEVELOPMENT PROGRAMMES
Pharos offers a series of research-based presentations and training programmes to enhance the intercultural awareness, knowledge and skills of professional people working internationally. Detailed needs assessments guide the objectives, content, design and duration of each educational activity. Examples of these programmes include:
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Intercultural Awareness in Business
This programme is designed to increase the participants' awareness of the role of culture on their worldview and behaviours in the context of work. Participants are introduced to core cultural concepts and learn about the key dimensions of culture that distinguish cultures from one another. Issues and challenges associated with global leadership are also reviewed and discussed. In this programme, the participants learn to recognise the impact of their own cultural programming, analyse cross-cultural interactions without relying on a list of do's and don'ts and respond more thoughtfully and authentically. This training uses the latest tools in the field, is highly engaging and interactive, and draws on the experiences of the participants.
Country-Specific Programmes
This programme focuses on uncovering the deep culture of a selected target country as well as identifying its core beliefs and values that drive business practices. Through critical incidents, case studies and other methods, the participants become aware of the realities of conducting business with the nationals of the country in focus.
Intercultural Competence Development
This programme helps the participants to understand the set of attitudes, knowledge and skills that constitute intercultural competence. Prior to the programme, the participants complete an assessment tool that measures their own intercultural competence, and receive feedback on their strengths and development needs during the course of the programme. Peer coaching is used as a method of engaging participants in supporting one another. Developmental actions and strategies are also reviewed.
Building Trust Across Cultures
This programme focuses on the powerful role of trust in building relationships and uses proprietary research data to demonstrate how culture influences various aspects of trusting preferences and expectations in the workplace. Participants are introduced to cultural differences and similarities in one's propensity to trust, in judgments of trustworthiness, in forgiveness once trust is lost, and in ways of building and re-building trust. Participants become aware of behaviours that contribute to, or take away from trust building in cross-cultural relationships. This programme is highly interactive and requires the participants to engage in various trust exercises.
Global Mobility and Expatriation
This programme provides a factual overview of trends, priorities and issues in global mobility, from the perspective of companies and employees/families. It also creates an awareness of the challenges of living and working internationally by examining the cycle of international assignments, from decision making to repatriation and re-assignment. Issues of culture shock, intercultural adjustment, spouse employment issues, children's coping, as well as issues of effectiveness are reviewed and discussed. This programme is highly interactive and draws on the experiences of the participants.
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